Program Manager Jobs at Mercy Corps Nigeria

Program Manager Jobs at Mercy Corps NigeriaMercy Corps is a leading global organization powered by the belief that a better world is possible. In a disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.


Job Title: Program Manager – Peace and Conflict – Maiduguri, Nigeria

Reports Directly to Field Director

Works Directly With Program teams, Finance Department, MEL, Operations, Security, Program Quality


General Position Summary

The Program Manager (PM) will provide overall leadership, technical oversight, management, and strategic vision of the peacebuilding and conflict management programs, while managing staff and resources to ensure that the programs meet their targets and deliverables on-time, on-scope and within budget. The PM will supervise key program staff and ensure high program quality. The PM will be responsible for ensuring strict adherence to internal Mercy Corps policies and procedures as well as donor rules and regulations. The PM will represent the programs to donors, relevant government entities, partners, other implementers, and external stakeholders with support from the Field Director. The PM will work closely with the program team and support departments to ensure effective program coordination and implementation, monitoring and evaluation, quality assurance, and accountability.


Essential Job Functions:


Contribute to Mercy Corps Nigeria countrywide and regional conflict management, peacebuilding, and governance strategy development.
Contribute to collective vision and direction for the peacebuilding and conflict management programs to achieve the highest level of impact.
Ensure high quality of the programs through innovation, active pursuit of lessons learned, adaptability to changing dynamics, and integration of related programming for increased impact.
Collaborate with other internal agency units to drive forward the quality and innovation of Mercy Corps Nigeria’s peacebuilding, conflict management, and governance programming in Northeast Nigeria.



Ensure the program is on-time, on-scope, and within budget.
Structure his/her team to ensure that all program aspects meet the highest programmatic standards and adhere to industry norms/regulations.
Maintain regular communication and coordination with international and local consortium partners and external organizations to ensure leveraging each organization’s technical expertise and connections in Northeast Nigeria.
Work with HQ and field experts to design robust implementation strategies for each component of the program.
Ensure the monitoring of all grant agreements for compliance with Mercy Corps policies and procedures as well as donor/government/external rules and regulations.
Oversee the performance of sub-grantees, consultants, and contractors.
Set up and maintain strong monitoring, evaluation, and learning system to ensure that all program aspects are documented and archived according to internal/donor requirements.
Ensure the program is in alignment with Mercy Corps’ principles, values, and the program’s strategic plan.
Ensure all program management minimum standards are met (including risk management, issues management).
Ensure optimal integration of all program components for maximum impact.
Coordinate the implementation of program activities in all locations; ensure implementation of activities is on-time, on-scope, and on-budget using effective management systems to reach desired impacts.
Create and maintain systems ensuring effective and transparent use of financial resources for timely reporting according to Mercy Corps and donor policies and procedures.
Identify and manage links with existing and planned donor interventions that promote governance and peacebuilding in target communities in Borno State.
Ensure that program implementation is responsive to communities and partners, and aligned with Mercy Corps principles, values, and strategic plan.
Ensure effective technical oversight and collaboration with local NGO partners to implement program activities.
Support the design and implementation of relevant surveys, need assessments, data, and information collection for on-going monitoring and learning.
Organize and conduct monitoring visits to the project sites and host visitors and donors, as needed.



Create a work atmosphere of mutual respect conducive to professional growth and development of excellent personnel at all levels.
Implement, and ensure all staff members are effectively using, the performance planning and management system, establishing performance expectations, and regularly providing constructive feedback.
Promote accountability by conducting staff annual performance reviews with direct supervisees and ensuring that supervisory staff personnel does the same.
Recruit new program staff as necessary, and ensure that program staff receives necessary inductions and training (including program management certification where required).
Contribute to country team-building efforts, help team members identify problem-solving options and ensure the integration of all team members into relevant decision-making processes.
Draft and/or review scopes of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.
Ensure all internal control procedures are adhered to and that necessary measures are put in place to ensure high standards of accountability and compliance.
Proactively develop and implement budget scenarios at key program implementation stages to ensure timely spending of funds in accordance with donor requirements.
Ensure all internal and external reports are produced to donor and Mercy Corps standards.



Coordinate with program, finance, and administration staff to ensure operational systems are in place to support field activities (including logistics, procurement, security, administration, and human resources).



Represent Mercy Corps to government, donors, NGOs, and other relevant events at the national and regional levels.
Coordinate activities with partners, sub-grantees, government, and other implementers, as well as with other Mercy Corps global staff.
Communicate effectively to ensure overall project targets and donor obligations are met.
Design and pursue research initiatives designed to increase the evidence base around Mercy Corps conflict management, peacebuilding, and governance programming, and other related areas.



As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.



Ensure compliance with security procedures and policies as determined by country leadership.
Proactively ensure that team members operate in a secure environment and are aware of policies.
Work closely with Mercy Corps Nigeria country team’s security focal point to develop and maintain systems that ensure the safety and security of the team in all aspects of its implementation process.



Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring, and evaluation of our field projects.

Supervisory Responsibility: Deputy Program Managers, Partnership Manager, Governance & Advocacy Coordinator, Senior Program Officer for Conflict Management, Program Officer for Social Inclusion


Knowledge and Experience

MA/MSc or equivalent experience in international relations, development, management, economics, or another relevant field.
Strong management skills, with good knowledge of relevant cross-cultural issues.
Five years of management experience in progressively responsible positions, preferably in conflict management, peacebuilding, and/or governance technical areas.
Experience leading the implementation of multi-sector integrated programs, with particular expertise in dialogue, women’s and youth empowerment, advocacy, and trauma healing approaches.
Ability to work independently in the field and show initiative. Demonstrated attention to detail, ability to follow procedures, meet deadlines, and work cooperatively with team members.
Strong interpersonal and communication skills; ability to develop good relationships with a wide range of actors required.
Experience representing the organization and its interests to a diverse range of local stakeholders, host government officials, and local and international partners.


How to apply

Interested persons should click here to apply

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