United Bank for Africa Recruitment Team Member, Enterprise Application Support

United Bank for Africa has requested qualified candidates to submit applications for the post of Team Member, Enterprise Application Support in Lagos, Nigeria through LinkedIn.


f you want to adopt this job offer of United Bank for Africa then you can apply soon at https://in.linkedin.com/company/uba.


You can continue reading this page to know in detail about job-related information such as job objectives, responsibility, job requirements, etc.


Job Objectives

To ensure continuous uninterrupted support of Regulatory and Compliance Application Support Application Enterprise-wide within the frame of the agreed service levels through best practices.


To ensure business continuity and disaster recovery operations of Regulatory and Compliance Application Support Application Enterprise-wide and ensure there is 99.99% service availability and zero data loss in the event of disaster events.


To apply proven communication and Service Management skills on issues related to the support of Regulatory and Compliance Application Support Application Enterprise wide.


Job Responsibilities

Ensure proper documentation of Enterprise Application support process/procedures and Configuration items.

Ensure up-to-date procedures for both end-users and operators of these systems.

Ensure a timely understanding of any new software integration into company systems.

Ensure preventative maintenance, including the installation of service packs, patches, hotfixes, anti-virus software is carried out as and when due.

Ensuring smooth running and availability of 99.99% Payment System Application 24 x 7×365

Managing assigned projects and program components to deliver services in accordance with established objectives.

Perform any project task as may be assigned by the Team Lead, Enterprise Application Support UBA Africa.

Accuracy of application Configuration to reduced errors resulting from inaccurate configuration of data:

Take necessary and prompt corrective actions to ensure the achievement of set objectives.

Ensure that support Issues raised by the business are resolved within the agreed TAT.

Ensure mitigation against future occurrences

Render periodic report for management decision making.

Perform other duties as may be assigned by the Unit Head, Other Banking App Support & Monitoring.


Job Requirements

First degree in Computer Science / Engineering, Systems Engineering or Operational sciences with strong Information Systems component.


Postgraduate degrees, MBA, and/or technical certifications will be an advantage.


2 years of relevant experience within a technology-intensive environment (Financial Services, Telecommunications, etc)


How to Apply

Interested and qualified candidates should click here to apply online


Important Notes

The above statements are intended to describe the general nature and level of work to be performed by people assigned to this job.

They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed.

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